Privacy policy
Effective June 2, 2026.
This privacy policy applies to the marketing website at stairkey.com, operated by Innrep Inc. (Toronto, Ontario, Canada). It does not apply to the Stairkey software application itself, which has its own terms and privacy disclosures presented at sign-up.
What we collect on this site
This marketing site does not run forms, accounts, payments, or trackers that collect personal information. You can reach us by email at [email protected]. When you email us, we receive whatever information you choose to include — typically your email address, name, and the question or context you share. Clicking a “Start free” link will take you to the Stairkey application at app.stairkey.com, which has its own privacy disclosures presented at sign-up; that flow is governed by the application's privacy notice, not this one.
How we use it
We use the contents of your email solely to respond to you and to keep a record of the conversation. We do not sell, rent, share, or use your information for advertising. We do not add you to mailing lists without your consent.
Cookies and analytics
This site does not set tracking cookies and does not run third-party analytics. Your hosting provider (Cloudflare) may collect basic request metadata (IP address, user agent, request time) for security and abuse prevention, in line with their own privacy practices.
Retention
Inbound emails are retained for as long as needed to maintain the conversation and any business relationship that follows, and otherwise for the period required by Canadian record-keeping rules.
Your rights
If you have written to us and would like a copy of what we have on file, would like it corrected, or would like it deleted, email us at [email protected] and we will respond within a reasonable time.
Contact
Innrep Inc.
Toronto, Ontario, Canada
[email protected]